About

Policies

Privacy Policy:

Since our priority is to ensure that users’ privacy is maintained, no personal data that you provide is ever shared with a third party, except for the purpose of communicating with you regarding current and/or upcoming events, courses, opportunities of involvement, via one or more of the following platforms:

• Gmail
• Mailchimp
• Moodle

You have a right to unsubscribe from further communications with us at any time. Click here to unsubscribe. Please note that this does not exempt you from receiving any event, course, and/or workshop related emails that you register or sign up for. 

Liability Waiver:

 Al Huda does not support or promote extremism in any shape or form. While we do our due diligence by collecting relevant information from each registered student only, it’s every student’s individual responsibility to provide true and accurate information when signing up as a registered student for any of our programs. We assume no responsibility for any of our students affiliations with any religious groups that are politically motivated, inclined to terrorist activities and/or practice extremism under the banner of Islam.

Terms Of Use

Students rights and responsibilities:

Our various programs are conducted either on-site at our Mississauga location or Distance Learning locations, or online live or via recordings through one or more of the avenues listed below:

• Youtube
• Facebook Live
• Zoom
• Al Huda Live (app)
• IGTV
• Moodle

Our programs are available to listeners all over the world for free of charge, or to students who register to learn from our programs.

On-line Students are responsible for: 

• Using their personal tools/technology to access class from their location

• Maintaining discipline and appropriate etiquettes while attending live classes as requested by teachers and/or course coordinators
• Studying at a regular pace to learn course content and complete required assessments by assigned deadlines

Right to Use Content:

As a free online user, you have unlimited access to listening and benefitting from our online content. As a registered student however, you are granted limited access to listen and/or watch any of our content. At no point in time, as a free or a registered student, you may share your individual login with others, record, copy, download, republish, distribute, sell or prepare any derivative of the work taught in class, or are available on our online learning portal website(s), except for the purpose of learning for yourself where either of the mentioned is permitted.     

Subscription Payment Clause

Auto-Renewal:

• Unless The subscription is cancelled before the end of the current billing period, your subscription will automatically renew, as per your authorization to charge, the then-applicable subscription fee to your payment method.

Changes to Fees:

• Al Huda Institute Canada reserves the right to modify our subscription fees or introduce new fees at any time. Such changes will be communicated to you in advance, and your continued use of our services after such notice constitutes your acceptance of the revised fee

Cancellation:

• You may ask your Course Coordinator to cancel your subscription at anytime. Cancellations will be effective at the end of the current billing period, and you will have access to the subscribed courses until the end of that period.

By subscribing to courses at Al Huda Institute Canada, you acknowledge that you have read, understood, and agree to abide by the terms and conditions outlined in this Subscription Payment Clause.

Fee Policy

PAYMENT METHODS

• Subscription payments
• Pre-authorized Automatic Bank Withdrawal (available for selected courses)

REGISTRATION GUIDELINES

• Prior to the course commencement, comprehensive information about fees and payment methods will be available.

COURSE FEES

• The first month’s fee will be charged upon a student’s subscription to the course
• Tuition fee for current month is waived for students enrolling in the last week of the month

PAYMENT FAILURE AND ACCESS RESTORATION GUIDELINES

• Failed Payments:  In the event of a failed payment, accounts will be considered inactive, leading to the loss of access to course-related materials and resources.

• Access Restoration: Upon successful resubscription with a valid credit card, access to the course will be promptly restored. There is a $25 fee for payments bounced from the bank.
• Missed Months: Any missed payments due to failed payments require the outstanding balance for the missed months to be cleared before regaining access to the course portal.

ENROLLMENT WITHDRAWAL AND STATUS CHANGE

• Requests for de-registration must be made by the 25th of the month to stop future payments. Once tuition fees are processed for a new month, they become non-refundable.  

Link to the De Registration Form 

• Going on vacation for any duration doesn’t qualify for a stop payment. Resources remain accessible and hence fee remains payable.

FEE REFUNDS

• To request a refund, students should submit a written request to the Course Coordinator. Refunds may take 2-3 weeks and are subject to approval by the Academic Office.

• Refund Eligibility – 50% refund is eligible within one week from the course commencement if a written request is received. Short courses or workshops are non-refundable.

Absence without Withdrawal: Absence without officially withdrawing from the course does not qualify for a refund.

STUDENT DISCOUNT GUIDELINES 

• Students are entitled to staff and volunteer discounts and are encouraged to reach out to their respective Course Coordinators for further information.

FINANCIAL ASSISTANCE

• Students encountering financial difficulties with tuition payments are eligible to apply for Financial Assistance through their designated Course Coordinator. The Course Coordinator will facilitate the application process, provide the necessary forms, coordinate interviews with the Academic Incharge, and offer necessary guidance throughout the process.